I am writing this a little earlier this month as I am off to Cape Town to visit my son and have a couple of meetings.
I am also looking forward to trying out the parkrun route at Big Bay. I’ll have the perfect excuse to keep stopping to catch my breath so I can soak up the views of the sea and that picture postcard view of Table Mountain!
Making winning easier
Chatting with a friend whose children had played water polo in high school, the conversation moved to coaches. We have both watched matches where the coach has shouted abuse at the players all match long. This seems to be very common in at least boy’s water polo. Surprisingly the teams often still do pretty well. And the boys are prepared to suck it up and accept it for the honour of playing for the team.
Both of my friend’s children are really strong players so they played first team pretty much throughout high school. The teams they played for were in the top rankings of SA schools’ teams. The difference is in how they get there and how they experience the sport. And in those years the girls’ team took home more big trophies than the boys’ team did.
My friend’s son is also an observer and a thinker. In previous years he’d watched his older sister and her team mates have a ball in and out of the pool – work hard and play hard. He saw how they knew each other, respected each other and played as a team. Their coach created an environment in which they could learn, grow, have fun and win.
He contrasted this with how his team were treated – shouted and sworn at, insulted and degraded, and he decided it was no longer worth it. He demoted himself to the second team and played his last school season for the sheer fun of it.
His sister on the other hand played for both school and province through to the end of matric. And then went on to play at university and to contribute as a coach at a local high school.
In our working world leader-managers create the environment and culture – from the top downwards. Many companies don’t really appreciate their staff. They consider them a rather costly and difficult resource. Communication isn’t great and systems and processes not all that enabling. But the work mostly does get done. So one might ask why things should be any different.
If the leader-managers create an environment of trust and respect, with great communication, a sense of belonging and systems that enable, then the work gets done better and easier. People respond to the environment with energy, show initiative, reduce wastage, care for customers and take responsibility for doing their job the very best that they can.
And more of the great players stay to be part of the team.
And the team has what it needs to win the bigger trophies.
Alison Gitelson, Management Growth Enabler, enabling you to do business better.
© copyright 2015 – All Rights Reserved
Quote of the Day
Last Sunday another friend’s son used this quote to honour his mother. I thought it was a beautiful choice.
“She wasn’t doing a thing that I could see, except standing there leaning on the balcony railing holding the universe together” – J.D Salinger
Read More »
Here in South Africa April is the month the school children love and the business owners rue.
It is a month of public holidays, school holidays and mild, sunny autumnal days. Very challenging if you want to get a lot of work finished. However there is plenty of research to show that we are much more productive when we take regular breaks so perhaps we can make this a month of revitalising long weekends and still complete the work?
Later in the month we are off to south east Botswana returning via Herman Charles Bosman country. I have never been to Gaberone nor Groot Marico before, so any advice for what not to miss will be appreciated.
Trust & Respect – Golden keys
One day my daughter commented that she was lucky that I trusted her. My response was that I trusted her because she had never given me a reason not to do so. So it was she who had created her “luck”!
Being respected and trusted are golden keys for leader-managers to be able to help their people to achieve extraordinary results. But I think they are just as important in all our relationships.
One of the most robust discussions I have facilitated in a Conversation that Matters was between around 25 employees of a business unit discussing whether respect was automatically given or had to be earned. There were strong proponents for both extremes and then some who felt it should initially be given by default but the subsequent behaviour would determine whether or not it continued.
It is almost impossible for me to trust someone without respecting them, and vice versa, so I prefer to keep the two terms together.
On a recent programme I was facilitating with a great group of leader-managers, the talented Nikesh made some clever illustrations of the points his small group discussed as well as those from the feedback to the larger group. He was happy for me to share them with you. It is quite fun to work out the meaning of each. Like one of those puzzles in the Sunday paper.
This first one was whilst answering the question “What actions/ behaviours breakdown respect &/or trust?” Which others can you think of?
No matter how well respected or trusted you are it takes very few “poor behaviours” to shatter it. It is a gift we need to treasure.
These next two illustrate suggestions made in answer to the question “What can you as a leader-manager do to earn the respect &/or trust of your team?” Have some fun seeing if you can work them out. And which others can you think of? Then test yourself as to how personally aligned you are to these actions or behaviours.
To what degree do others at work and home respect you? And trust you? If that is already high, well done! I hope you are using that wonderful foundation to build some really effective collaboration.
If it isn’t as high as you’d like it to be, no problem. Think about what behaviours you need to change in yourself and start work on them – one at a time. Bit by bit you’ll get there. At the same time look for people you can respect and trust. It’s a two way street.
© copyright 2014 – All Rights Reserved
Quote of the Day
“Trust is the emotional glue that binds followers & leaders together. ~ Warren Bennis & Bert Nanus
My Little Black Book
This is for those of you near to Centurion. With all my family’s sport participation we have spent a lot of time at physios.
As each of the children moved away to study they reluctantly separated from our long time physio Wendy Viviers and found practitioners near to their place of study.
My daughter took ages to find anyone who could meet her high standards. Eventually she found Kobus Maree in Southdowns, Irene. www.kobusmaree.com She appreciated his knowledge and expertise as a physiotherapist as well as his genuine concern for his client’s well being.
Read More »